I just received the custom cushion of my pup Kkongee, and I am beyond satisfied! The embroidery is so detailed and precise, and the overall quality is amazing. Highly recommend!⭐️⭐️⭐️⭐️⭐️
One photo becomes a hand-drawn portrait of your pet's face and chest, embroidered at 8-9 inches in premium Madeira European thread. The extra scale gives our artists room for detail a smaller design simply cannot hold - the set of the shoulders, the fall of the fur, the exact tilt of the head.
Stitched onto premium brushed oxford, 300 GSM, a cover we handcraft ourselves. This is not a cheap blank: brushed soft on the face and woven heavy enough to hold its shape, so it wears in like your favorite pair of washed jeans, softer every year and never thinner. The colours were chosen to sit naturally on a sofa, a reading chair or a breakfast nook.
This cover captures face and half-body, so a photo showing your pet's shoulders and chest - not just a head shot - gives the best result. Well lit, at their eye level. Upload up to three and we will choose the strongest.
Want just the face? The 16"x16" is the classic. Want head to paw? The 26"x26" full body cover is our largest. Covers ship without an insert.
Every design digitized from scratch, so the count is never the same twice
Not 3-4 weeks like other sellers
Hand-drawn, then hand-digitized by a person. Never auto-digitizing software.
1. Select your size and color and place your order
2. Upload your pet's clear photo - face forward, well lit, no accessories
3. Processing: 7-14 business days
4. Delivery: 3-5 business days after your order ships
Cancellations:
Orders can be cancelled within 24 hours of purchase for a full refund. After 24 hours, if digitizing has already begun, a $25 digitizing fee will be deducted from your refund to cover the artist's time. Please note that digitizing your pet's portrait into a stitch design takes several hours of skilled work - and once approved, our artisan then hand-selects the right thread colors from a palette of 100+ before the embroidery begins, which takes a few additional hours. Every piece is truly made with care from start to finish.
Returns & Exchanges:
Because every piece is custom made to order, we do not accept returns or exchanges. Please make sure to measure yourself and refer to our size chart before placing your order - we want your piece to fit perfectly! If your order arrives with an error on our part, please contact us within 48 hours of receiving it with clear photos and we will make it right.
Revisions:
We want you to love your piece. If something isn't right, reach out and we will work with you until it is.