Your embroidered piece is built to last — with a little care, it'll stay looking great wash after wash. Here's how to keep it in top shape:
Washing
Turn inside out before washing to protect the embroidery
Machine wash cold on a gentle cycle
Use a mild detergent — skip the bleach and harsh chemicals
Drying
Tumble dry low or lay flat to dry for best results
Avoid high heat — it can distort the stitching over time
Ironing
Do not iron directly on the embroidery. If needed, iron the garment inside out on a low setting, avoiding the stitched area
What to Avoid
No bleach
No high heat (washer, dryer, or iron)
No dry cleaning
Following these steps preserves the stitching, color, and detail of your portrait for years to come.
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Photo Guide
The better the photo, the better the portrait. Choose a clear, well-lit shot — think of it as your pet's official headshot!
Collars and accessories are removed by default.
For face & body portrait: Please send a photo where the face and body are clearly visible.
Also avoid sending photos that are:blurry or out of focus · pet sleeping / eyes closed · group shot when you need individual portraits · pet in costume or clothes · extreme top-down angle
Works great
✓ Good
Natural lighting and fur detail showing with great expression
✓ Good
Close-up, face-forward and details clear
✓ Good
Eyes on camera, markings visible
Try to avoid
✗ Avoid
Ears or partial face cut off
✗ Avoid
Looking away, not facing the camera
✗ Avoid
Bad lighting, can't see the eyes and details
✗ Avoid
Overexposed / too much highlight
✗ Avoid
Too far away or screenshotted — we lose the detail
